Customer satisfaction is very important to us, please contact us immediately by phone or email if there is an issue with your order. Please tell us your item issue and send images if applicable. Claims must be submitted within 10 business days of receipt. Restaurant Matchbooks.com reserves the right to refuse returns.
Return policy applies to blank orders only. Printed items are not eligible for returns. Upon reviewing and accepting your claim, full or partial refund will be processed within 7-10 days of receipt of returned goods. A 10% restocking fee is applied to all returns.
My coasters came in today they look great!
I just wanted to let you know the matches arrived yesterday and they are absolutely perfect! You have made me look like a legit tobacconist thank you so much for all of your time and attention, and have a wonderful Thanksgiving!
The artwork looks great, we will take 5 cases of the 20 strike.